How do I refund my license?
In the unfortunate event that your licensed product isn't the best fit for your business (bummer!), you can get your money back by requesting a refund within your AppSumo account.
To refund a product license:
- Head to the "Products" page of your AppSumo account
- Use the "Actions" dropdown menu to the right of your product to select "Refund"
- There, you'll see the refund instructions and "Initiate Refund" button
- Click the “Confirm & Initiate Refund” button, sit back, and relax! FYI: Once you submit the request, the money leaves our account and the license is deactivated. Refunds are final and cannot be reversed, so be sure to only refund a purchase if you’re certain it’s not a good fit (to avoid losing any features!)
Confirm your refund has been processed by using the "Filter" dropdown menu on the "Products" page of your AppSumo account to select "Refunded."