What Are Chips?

What’s new with Chips (the artist formerly known as Coupons)

  • Chips can be applied directly from your cart
  • You can apply multiple Chips to your cart at once
  • You can now keep track of what products your Chips were used towards in the "My Rewards" tile of your AppSumo account.
  • Refund bugs have been exterminated. So if you refund a product purchased with a Chip, you’ll automatically get your chip reissued (as long as it’s within the 60-day refund window).


What are chips?

Here are some quick facts about chips:

  • Chips are auto-issued to your AppSumo account (found in the “My Rewards” section) at the start of each billing cycle of your Briefcase subscription. 
  • Each chip has a value of up to $49. 
  • In the event you use a chip to purchase a product that costs more than $49, you will be prompted to use a secondary payment method to cover the difference.  You'll see that your 10% discount applies to the remaining balance after the chip was used.
  • If you use a chip to purchase a product that costs less than $49, that chip will be fully applied (as the value listed is up to $49).
  • If you refund a product purchased with a chip, the chip will be returned to your account as long as the product is within our 60-day refund window.

Chips expire based on your Briefcase subscription billing date.  You can always double-check on the “ My Rewards” page of your AppSumo account.

How do I get my chips?

With the Briefcase Quarterly plan ($147/quarter), you’ll receive 4 chips that can be used towards your purchases in the AppSumo store (up to $49 value per use) at the beginning of your billing quarter. Once you join Briefcase, you’ll need to sync your account with your AppSumo account. If you don’t already have an AppSumo account, you can create one for free. Syncing your accounts will also enroll you in your other Briefcase benefits, including access to perks of the AppSumo Plus loyalty program.

After sign-up and payment are successful, all you have to do to sync your AppSumo and Briefcase accounts is: 

  • Make sure you’re logged into your Briefcase account
  • Head over to your AppSumo Account page (and scroll to the bottom)
  • Click the blue "Sync with Briefcase" button

Once your accounts are linked, to access your chips, head to your AppSumo Account page and click the “My Rewards” tile. You’ll find your available chips at the bottom of this page.

Chips are issued based on the time your first Briefcase payment was made and cannot be altered. If you signed up for Briefcase on November 20, 2018 at 3:45am, then your chips are issued on the 20th at 3:45am (monthly or quarterly depending on your billing cycle). However, to provide a buffer window, we’ve added a five day grace period to your chips’ expiration dates. So in this example, your chips would expire on the 25th at 3:45am. 

Briefcase members on the Quarterly plan are issued chips after successful payment depending on their sign-up date and these chips are valid for 90 days.  Members on the Monthly or Yearly plans are issued chips after successful payment each month depending on their sign-up date and these chips are valid for 30 days.

How do I apply/use my chips?

Once your Briefcase and AppSumo accounts have been synced and your chips are issued, head to the “ My Rewards” section of your AppSumo account to find your available chips. Your chips can be applied within your cart at checkout. 

Here’s how to apply a chip:

  1. Find the product you’d like to purchase
  2. Add that product to your cart
  3. From your cart, click the ‘Apply Chip’ button next to the product
  4. That’s it! You can confirm the chip is applied from by looking at your cart’s total balance

If you have multiple products in your cart that you’d like to purchase using chips, simply click ‘Apply Chip’ to each product. Again, you confirm this by reviewing your cart’s total balance.

When do my chips expire?

Chips are issued based on the time your first Briefcase payment was made and cannot be altered. If you signed up for Briefcase on November 20, 2018 at 3:45am, then your chips are issued on the 20th at 3:45am (monthly or quarterly depending on your billing cycle). However, to provide a buffer window, we’ve added a five day grace period to your chips’ expiration dates. So in this example, your chips would expire on the 25th at 3:45am. 

Briefcase members on the Quarterly plan are issued chips after successful payment depending on their sign-up date and these chips are valid for 90 days.  Members on the Monthly or Yearly plans are issued chips after successful payment each month depending on their sign-up date and these chips are valid for 30 days.

How can I track my chips?

You can find your chips in the “ My Rewards” section of your AppSumo account.  From there, you’ll see how many chips have been used during your current billing cycle.  If you don’t see your chips there, be sure that your Briefcase and AppSumo accounts are synced.

If you’d like additional information regarding your chips (more than what’s provided in the “ My Rewards” section of your AppSumo account, reach out to the Briefcase Support Team at briefcase@appsumo.com and we’ll be sure to tell you everything you’d like to know!

How do I refund a product I bought with a chip?

We have a 60-day, no-questions-asked refund policy, so you’re welcome to refund products purchased using a chip at any point during the 60-day window.  You'll follow the typical refunding process by heading to the " My Products" page of your AppSumo account, using the "Actions" dropdown to the right of the product to select "Initiate refund," and using the blue "Initiate Refund."

What is the difference between chips, Briefcase coupons, and credits?

Chips are the new and improved Briefcase Coupons. Like Briefcase Coupons, chips still have a value of up to $49, but they’re easier than ever to apply to your purchases from the AppSumo store!  You can apply *multiple* chips to your cart at checkout and you can track your chips by heading to the "My Rewards" tile of your AppSumo account.

Briefcase Coupons (discontinued, now Chips) were a benefit of the Briefcase subscription to use towards purchases from the AppSumo store. See Chips explanation for more details.

Credits are the official currency of AppSumo! The exchange rate is 1 AppSumo credit = 1 USD. Credits do not expire and can be applied to your purchases at checkout. If you buy a product in the AppSumo store with credits and refund it, the credits will be added back to your account immediately.

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