Request a Refund

We're sorry that your purchase wasn't a good fit for you!

You can process refunds easier than ever from within your account on our new site.

  1. Head to AppSumo
  2. Select "Account" from the navigation bar at the top of the page
  3. Click the "My Products" tile and find the product you'd like to refund
  4. Using the "Actions" dropdown menu to the right of the product you've selected, click "Initiate refund"
  5. At the bottom of this page, click the blue "Initiate Refund" button. (Note: After the 60-day refund window has expired, the refund button for a purchase is disabled.)
  6. Read the refund confirmation and if you are ready, click the red "Yes, Initiate Refund" button. Remember:  Refunds are final.

We've included a video of the Refund Process below to use as a visual aid.
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