Product support
We sincerely apologize if you purchased a product from us that is now giving you a hard time!
We choose Partners who provide first-class support, so they'll assist you with any issue you may be experiencing with their product.
You can always find the contact information for our partners in your redemption instructions through the "Products" page of your AppSumo account. Here's a walkthrough of how to do so:
- Head to the “Products” page of your AppSumo account
- Use the “Actions” dropdown menu to the right of your purchase to select “Redemption information”
- There, you’ll see a “Need Help?” section which will showcase the support email
As always, don't hesitate to reach out to our Support team at support@appsumo.com if you experience any trouble contacting our partners; we’re happy to help get you connected!