Partner Verification

At AppSumo, trust and transparency are at the core of our marketplace. To ensure a safe and secure platform for all Sumo-lings and partners, we verify the identities of our partners before they can launch a product.

Identity verification helps us:

  • Protect our users from fraud or impersonation
  • Make sure we’re partnering with legitimate creators and businesses
  • Maintain the credibility and reliability of the AppSumo brand

To carry out this process, we've used different tools over time. Below, you’ll find information on our current verification system (PandaDoc) and our previous solution (Persona).

How We Verify Partners Today: PandaDoc

We’ve teamed up with PandaDoc to perform secure identity verification using their ID Check technology. When partners begin the product listing process on AppSumo, they’ll be prompted to complete an identity verification through PandaDoc. That way, we can be sure that the person signing up to partner with us is exactly who they claim to be.

Here’s what it involves:

  • Government-issued ID Scanning: Partners upload or scan an official ID document (passport, driver’s license, national ID card, etc.).
  • Biometric Verification: Partners complete a selfie check to match their face with their submitted ID.

PandaDoc and its verification partners comply with key regulatory standards, including KYC (Know Your Customer), AML (Anti-Money Laundering), and HIPAA (Health Insurance Portability and Accountability Act).

What We Used Before: Persona

Before switching to PandaDoc, we used Persona, a trusted identity verification service, to confirm our partners’ identities. Like PandaDoc, partners submitted a personal identification document that was then verified through facial recognition to confirm their identity. Persona also used business information like tax identification and business name/registration number to verify partners’ businesses. 

We switched to PandaDoc to make the verification process smoother for our global partners while still keeping things secure on your end. It also works seamlessly with the tools we already use, helping us keep things efficient without compromising on quality.

What This Means for Our Customers

When you purchase a deal on AppSumo, you can shop with confidence knowing we have:

  • Verified Partners: Businesses and individuals on our platform have gone through rigorous verification to ensure their authenticity.
  • Legitimate Products: We list products from trustworthy partners, minimizing risk and ensuring a secure experience for you.
  • A Commitment to Quality: Our verification process ensures that the products on AppSumo meet the high standards expected by our community.

Your Trust Matters to Us

At AppSumo, we’re committed to building a marketplace you can trust. By leveraging secure identity verification technology, we can confirm that every partner and product featured on our site meets the standards you deserve.

If you ever have questions about a product or partner on AppSumo, our support team is here to help at support@appsumo.com.