Refund Policy

The Refund policy for any refundable product sale is a full refund of the purchase price within 60-days from the date of purchase for any reason.

That means you can process a refund for a product you purchased through us for any reason within this allotted time for each product and you'll be refunded in full.  Not partially.  Not with a fee. The whole enchilada (or taco).

You can view the refund policy for each product in the Deal Terms of the product detail page on-site.  Some listings, such as digital downloads, cannot be returned or refunded.  You can check the Deal Terms section of each listing to confirm if the tool is eligible for our money-back guarantee.

Unfortunately, once the refund window has passed, you will not be able to process a return for your purchase.  We suggest that you start using your tool(s) as soon as possible so you have plenty of time to make sure it’s a good fit for your business before the refund window closes!

Additionally, unredeemed or unused tools cannot be refunded outside our refund window. AppSumo encourages customers to redeem and/or activate their purchases within the refund window in order to decide whether or not the product is a good fit.

All deal purchases are protected under this policy, however, please note that our membership subscription, AppSumo Plus, is non-refundable after rewards have been redeemed. Because the subscription is billed annually, you can cancel any time (to end your membership at the time of renewal) and you will not be charged for the next year.

Check out our Terms of Use for more information on our refund policy!