The Refund policy for any product sale is a full refund of the purchase price for the number of days established per product from the date of purchase for any reason or no reason.
You can see the refund window for each product in the Deal Terms of each product.
That means you can process a refund for a product you purchased through us for any reason within the allotted time for each product and you'll be refunded in full. Not partially. Not with a fee. The whole enchilada (or taco).
Unfortunately, once the refund window has passed, you will not be able to process a refund within your account and we will not be able to process refund requests. :(
All product/deal purchases are protected under this policy, however, please note that our rewards membership, AppSumo Plus, is not refundable after rewards have been used. Because this membership is billed annually, you can cancel any time and will not be charged for the following year. Cancellations requested after you have purchased any deals using the membership discount will not result in partial refunds.
Marketplace Refund Policy
We know not every tool can be a great fit for every business. That’s why many Marketplace listings have the same industry-best refund policy as our Select deals (we've got your back)!
Some listings, such as digital downloads, cannot be returned or refunded. You can check the Deal Terms section of each Marketplace listing to confirm if the tool is eligible for our money-back guarantee.