Updating your offer

You've launched and are ready to update your listing - woohoo! 🥳

If you want to submit a request to update your offer (whether that be your features, price, or both) - here's the important ground-rules to know:

Who qualifies? Is my product's offer eligible to be updated?

• You can only request an update to your offer after thirty (30) days on our store (unless it's only a request to add/increase Deal Features). 
• After an update to your offer, you may only request another update every thirty (30) days thereafter (unless it's only a request to add/increase Deal Features). 
• Updates to your offer are subject to AppSumo's approval per our Partner Listing & Updates Policy and are not guaranteed to take effect. This can take up to 1 business week for our team to review and potential update the listing or reach back out to you for more clarity or denial.

• We won't approve price increase or deal downgrade requests for partners who are struggling to generate sales. 
  • If your listing is tracking at less than one (1) sale/day for the preceding thirty (30) day period, we'll be unable to increase your price or decrease your features.
• If you are decreasing your feature limits please expect to speak to a member of our business development team to see if this is still applicable to be listed on the site. We want to ensure the users are still receiving their deal.

• If you're increasing your feature limits or upgrading your deal to a lifetime offer from annual, please note that all previous AppSumo customers must be grandfathered into your new offer per our Partner Terms and Partner Listing & Updates Policy. Failure to do so will prevent us from updating your listing. 

What else should I know - where do I start?

• Submit the Deal Update Request Form first! From there, we can coordinate with you on your request 💪.
• Certain offer update requests might require you to submit a brand new listing application through our Partner Portal. These reasons include:
  • Deal Feature Downgrades
  • A change in Deal Term (Annual → LTD)
  • A substantial overhaul to your product offering
• We limit the number of Deal Features on product pages on our site to 20 - keep this in mind as you complete the Deal Update Request Form.

Feel free to reach out to our Partner Support team at partners@appsumo.com should you have any questions about the process required to update your offer or the criteria by which we assess these requests.